Shipping Policy

Orders will be shipped from our premises in Singapore within 3-5 business days from the time the order is placed. 

Grace by Elohim will not be responsible for items lost or broken during the shipping process, hence registered mailing will be a preferred choice. 

Information on Shipping within Singapore

Singapore Post

• For delivery through Singpost (order value <$10, it takes approximately around 3-5 working days and the cost would be SGD$1.50. 
• Please note that for Normal Shipping, we will not take any responsibility for lost mail or damaged mail.
• We do not ship on Saturday or Sunday. 

Qexpress

• For delivery through Qexpress (order value >$10, it is registered and takes approximately 2-3 working days. As most products (boxed essential oil wax sachets, candles and box gifts) are fragile, we will use Qexpress to ensure fragile items are taken care of and it will be a flat rate of SGD$5 regardless of weight.
• We do not ship on Saturday or Sunday. 

As we hand make our products by order do take note that we delivery and shipping will be within 7 working days. In the case of unexpected delivery, we appreciate your patience. For urgent orders, do drop us a DM on instagram or through email.

Information on International Shipping

All international orders will be shipped out using Qxpress only.
Products normally shipped out within 2-5 working days.

Rates:

Qxpress (Asia, with Tracking): SGD$15

Qxpress (Australia & New Zealand, with Tracking): SGD$15

Qxpress (Europe, Tracking): SGD$20

Qxpress (United States, with Tracking): SGD$20